Refund policy

Return & Refund Policy

Effective Date: 04 July 2026

At AROMORA by Rudra Krushi Farm, we strive to deliver premium-quality natural products. Due to the nature of food and consumable products, our return policy is as follows:

Returns

We accept returns only if:

  • You receive the wrong product.
  • The product is damaged during shipping.
  • The package is tampered with before delivery.

To request a return, please contact us within 48 hours of delivery with:

  • Order Number
  • Photos of the product
  • Photos of the shipping package

Non-Returnable Items

For hygiene and food safety reasons, we do not accept returns for:

  • Opened products
  • Used products
  • Products damaged after delivery
  • Orders placed by mistake

Refunds

Once your request is approved:

  • Refunds will be processed within 5–7 business days.
  • The refund will be credited to the original payment method.

For Cash on Delivery (COD) orders, refunds will be transferred to your bank account after verification.

Contact

For return and refund requests, contact:

Email: contact@aromora.co.in 
Phone: +91-7041443159